Privacy notice

Last updated 11 November 2026

Who runs this website

This website is run by Richard Harvie, the author of Start from Scratch, Plan from the End. If you have a question about your details, email hello.sustainabilitylead@outlook.com or use the contact form.

What is collected

When you ask for the free templates, the website collects:

• your email address;
• your first name, if you give it;
• whether you ticked the box to hear about updates.

If you send a message through the contact form, the website collects your email address, your message and your name, if you give it.

Nothing else is collected. The site sets no cookies and uses no tracking or analytics. Its typeface is stored on the site itself, so your browser does not contact any other company to load it.

How your details are used

Your details are used to give you the downloads and to keep a simple record of who has asked for them. If you ticked the box, you will also get an occasional email when each edition of the book is published (paperback, hardback and Kindle), or when the templates or conversion factors are updated. Your details are never sold, or shared with anyone else to market to you.

Messages sent through the contact form are used only to reply to you.

Update emails are sent only with your consent, and you can withdraw it at any time by using the unsubscribe link in any email, or by emailing the address above.

Where your details are kept

Form entries, including contact messages, are stored by the website's host, Netlify, Inc., and copies of them are sent to the email address above, which is a Microsoft Outlook account. Netlify is based in the United States, so your details may be processed there under Netlify's own data protection terms. If the mailing list moves to an email service, this notice will be updated to name it.

How long your details are kept

Sign-up details are kept until you unsubscribe or ask for them to be deleted. Contact messages are kept for no longer than a year after the conversation ends. Both are reviewed at least once a year, and entries that are no longer needed are deleted.

The carbon calculator

The calculator works entirely in your browser. The figures you type are never sent to this website or to anyone else. Your browser keeps them only until you close the tab.

Your rights

You can ask to see the details held about you, to correct them or to have them deleted. If you are unhappy with how your details have been handled, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.